GENERAL TERMS AND CONDITIONS OF SALE EDIITO D.O.O. št. 1/2026
1.1. These General Terms and Conditions govern the contractual relationships between Ediito d.o.o., Rakovnik 34, 8232 Šentrupert (hereinafter: the Seller) and buyers of goods and products from its sales program (hereinafter: the Buyers and the Goods).
1.2. These General Terms and Conditions apply to all relationships between the Seller and the Buyers, unless otherwise agreed by the Seller and the Buyer for a specific case. In case of doubt, only agreements in written form shall be considered valid. These sales conditions are valid only if they comply with the legislation of the Republic of Slovenia and the European Union, as well as applicable product safety standards.
2.1. The Seller may introduce new goods into the program or remove certain goods from the sales program without prior notice but is obliged to deliver goods for which the order has already been confirmed.
3.1. The Seller provides the Buyer with an offer containing quantity, price, and delivery time according to the product specification in the Buyer’s inquiry and any special conditions agreed between the Seller and the Buyer.
3.2. All offers without proper confirmation by the Buyer are non-binding for the Seller.
3.3. The Seller guarantees the conditions from the offer or pro forma invoice only within the validity period of the offer or pro forma invoice.
3.4. The Buyer may place an order by telephone, via e‑mail, or through the online store https://www.ediito.si/, whereby the payment terms and price lists valid at the time of the order apply. An order is considered complete when it contains all information necessary for the delivery of goods, especially quantity, place and time of delivery, and delivery priorities. If any information is missing, the parties are considered to have agreed on standard conditions.
3.5. Goods are delivered based on the written order referencing the offer or pro forma invoice number and the “General Terms and Conditions of Sale of Ediito d.o.o.” and the written Order Confirmation. Telephone orders are valid if the Seller sends a written Order confirmation and the Buyer confirms it in writing. If the Buyer does not send written remarks to the Order confirmation, the Seller considers the order to match the Buyer’s requirements.
3.6. All obligations arising from business cooperation between the Seller and the Buyer may be insured with Acredia Services SEE or another insurer chosen by the Seller. Approval of deferred payment is subject to prior verification of the Buyer’s creditworthiness and approval of a credit limit by the Seller in accordance with insurance conditions and internal risk assessment. The credit limit represents the maximum permitted total exposure of the Buyer to the Seller and includes all outstanding receivables regardless of maturity. The Seller reserves the right to modify or revoke the approved credit limit at any time.
4.1. The Seller uses prices from currently valid price lists in its offers or pro forma invoices.
4.2. Prices apply to collection of goods at the Seller’s warehouse and do not include transport costs unless explicitly stated otherwise.
4.3. Standard packaging is included in the price. Additional transport, protective or special packaging is charged separately according to the Order confirmation.
4.4. The agreed price applies under the conditions specified in the Order confirmation. If the Buyer changes the quantity, place, or method of delivery, the Seller reserves the right to adjust the price.
4.5. The Seller strives to provide accurate and up‑to‑date information on prices, technical characteristics and availability of goods in offers, price lists, catalogues and online stores. In case of obvious pricing or description errors, the Seller is not obliged to deliver goods under incorrect conditions.
5.1. “Working day” means any working day from Monday to Friday between 07:00 and 15:00, excluding public holidays in the Republic of Slovenia.
6.1. The Seller may organize transport of goods at the Buyer’s request. Organization or payment of transport by the Seller does not affect the transfer of risk for business buyers.
6.2. For business buyers, the risk of accidental destruction, damage or loss of goods transfers to the Buyer upon delivery of goods to the first carrier or upon collection at the Seller’s warehouse.
6.3. Promotional conditions such as free delivery do not affect the transfer of risk.
6.4. For consumers, the risk transfers upon actual receipt of goods in accordance with consumer protection legislation.
7.1. Informative delivery deadlines stated in offers or price lists represent the estimated dispatch time from the Seller’s warehouse unless otherwise agreed.
7.2. The final dispatch deadline is specified in the Order Confirmation.
7.3. The Seller informs the Buyer when goods are ready for dispatch or handed over to the carrier.
7.4. The Seller is responsible for timely dispatch from its warehouse but not for delays caused by the carrier.
7.5. If delivery cannot be made within the expected time, the Seller informs the Buyer and provides a new dispatch deadline.
7.6. The Seller may perform partial deliveries due to stock availability or logistical reasons.
8.1. The Seller is not liable for partial or non‑performance of obligations caused by events beyond its control such as fire, floods, earthquakes, wars, terrorist attacks, epidemics, power outages, internet failures, strikes, administrative restrictions, transport disruptions, or shortages of materials.
8.2. In such cases, the performance deadline is extended for the duration of the force majeure event.
8.3. If force majeure lasts longer than three months, either party may withdraw from the contract without compensation.
8.4. The Seller is not liable for indirect or consequential damage caused by force majeure.
9.1. The standard payment method is advance payment based on a pro forma invoice unless otherwise agreed in writing.
9.2. Deferred payment may be granted based on creditworthiness assessment and internal risk evaluation.
9.3. Payment is considered completed when the amount is credited to the Seller’s bank account.
9.4. In case of late payment, the Buyer must pay statutory default interest and a fixed recovery cost of EUR 40 in accordance with the Late Payment Prevention Act.
9.5. In case of payment delay, the Seller may suspend further deliveries.
9.6. The Seller may declare all outstanding receivables immediately due.
9.7. The Buyer may not withhold payment or perform set‑off without prior written consent of the Seller.
10.1. The Buyer must inspect the goods upon receipt and confirm the delivery documents.
10.2. If goods are collected at the Seller’s premises, inspection must be performed before loading.
10.3. If delivery is made to the Buyer’s location, the Buyer must unload the goods within four hours and inspect them.
10.4. Standard unloading is manual or with forklift.
11.1. Goods remain in the property of the Seller until all obligations of the Buyer have been fully paid.
11.2. If the Buyer acts contrary to the order confirmation or contract, especially in case of payment delay, the Seller may repossess the goods.
12.1. The Seller warrants that goods comply with the manufacturer specifications and are free from material or manufacturing defects.
12.2. The warranty does not cover damage caused by improper transport, installation, unauthorized modifications, mechanical damage, misuse, or improper maintenance.
12.3. The standard warranty period for business buyers is 12 months from delivery unless otherwise specified.
12.4. Consumer rights regarding defects and warranties are governed by consumer protection legislation.
12.5. The Buyer must report defects in writing without delay and allow inspection of the goods.
12.6. The Seller’s liability is limited to the value of the delivered goods.
12.7. Warranty conditions may also be defined in the warranty certificate or on the company website.
13.1. If a product becomes unavailable, the Seller may offer an alternative product and is not liable for damages or lost profit.
14.1. Consumers have the right to withdraw from a purchase within 14 days in accordance with consumer protection legislation.
14.2. Visible defects must be reported within eight days after delivery.
14.3. Transport damage must be documented with a damage report signed by the carrier and the recipient.
14.4. Returned goods must be undamaged, in original packaging, and in the same quantity as received.
14.5. Returns are possible only after prior approval for goods classified in ABC groups A and B.
15.1. Any disputes shall first be resolved amicably. If this is not possible, the competent court in Novo mesto, Slovenia shall have exclusive jurisdiction and Slovenian law shall apply.
16.1. These General Terms and Conditions apply from 27 February 2026 until revoked and are valid only if they comply with the legislation of the Republic of Slovenia and the European Union regulations, including GPSR 2024.
Responsible person:
Director of Ediito d.o.o.
Damjan Zupančič
Rakovnik, 27 February 2026